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Research

Research on services and service innovation requires interdisciplinary collaboration. Aalto Service Factory combines the service-related expertise across faculties and research groups within the Aalto University. It is a collaboration platform bringing together researchers and faculty of Aalto Schools specialized in different fields: technology, business and the arts and design, all of which are essential aspects in the science of service.

The matrix below highlights some of the diverse areas of service research and summarizes the key perspectives to service in the different schools within the Aalto University. Click the image for more information on the research perspectives in the Aalto University schools.