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Aalto Service Factory Karonkka on November 26, 2015 (October 30, 2015

Aalto Service Factory Blog Is Back from Summer Holidays (September 21, 2015)

Aalto Service Factory Blog has returned from summer holidays as our very own Business Collaboration Manager Minna-Kaarina Forssén revisits her blog series “Tositarinoita palveluista – True Stories regarding Services.” In the blog post she introduces an idea that organizational leadership is also a form of service for which the clients are the subordinates. The level of this service is truly tested once organizations undergo radical changes.

Unfortunately for the international audience, this blog post is written in Finnish, but nonetheless Minna-Kaarina Forssén’s blog post is available for everyone interested from here>>>

Workshop on Interactive 3D Models from Photos on September 26-27 (September 2, 2015)

Picture: Architectural Democracy

Learn how to take photos of your home and turn them into an interactive 3D model.

Aalto Service Factory affiliated research group Architectural Democracy will organize a hands-on workshop on September 26-27 in which one can learn how to make an interactive 3D model of the rooms of your house with your own photo camera.

Requirements are the participation fee of 45 Euros per person (to cover the travel expenses of our experts), your own laptop with wi-fi connection and a camera (also mobile phone camera possible). The course is held mainly in English but Finnish is also available.

The workshop is part of the international research on “Architectural Democracy” based at Aalto University. Our team believes we can use the rooms where we spend most of our lives, as sources of open source information to edit and share among citizens for community well-being. Not only is this a tool to create time machines to understand the history of our cities but to understand its economics, technicalities and social relationships, for a fairer society based on transparency.

More information>>>

Date & Time: September 26-27, 2015. 9:00-12:00 on 26th and 14:00-17:00 on 27th
Place: LeSpace (Kuortaneenkatu 8, Helsinki)

Aalto Students, Apply Now – Aalto Service Minor is here! (August 31, 2015)

Aalto University students have now an opportunity to apply for a brand new minor study program concentrating solely on services: Aalto Service Minor.

The economy has shifted to services. Near all industries, businesses, and public organisations have been changed by servitisation. Services are designed, developed, managed and operated in teams that bridge expertise from many disciplines. Aalto Service Minor gives Aalto students the opportunity to support the deep expertise they gain from their major with a general knowledge on services. After all, their future career will be in services.

Aalto Service Minor is a new, multidisciplinary master’s level minor program open for all Aalto students. It gives students general knowledge of how to manage, operate, design, and develop services and service business successfully. The students acquire a service-oriented mindset and experience of working in an interdisciplinary manner with students from different disciplines. The minor program is comprised of existing courses of various schools of Aalto University and already passed courses can be included in the Aalto Service Minor.

Learn more and find out how to apply from HERE>>>

FallUp – Student Entrepreneurship Event on September 15, 2015. (August 25, 2015)

AaltoES (Aalto Entrepreneur Society) organizes a student entrepreneurship event that gather together start-ups and young entrepreneurs share their stories and learn from each other in mid-September at Musiikkitaloand Teurastamo in Helsinki. The event is an excellent opportunity to get know better emerging domestic service start-ups.

During the evening the event will host speeches from organizations supporting the start-up scene in Finland such as Startup SaunaSlushStartup Life and AaltoES. Furthermore, young entrepreneurs from Cuckoo WorkoutFreese CoffeeAmbronite and FaceForce will share stories about their day-to-day operations. Moreover, a keynote speech is given by CEO and co-founder, Ilkka Paananen, about his start-up that has made it big time: Supercell.

More information and registration>>> (In Finnish)

Date and Time: September 15, 2015. Starting at 17:00
Place: The event will start at Musiikkitalo (Mannerheimintie 13 A, Helsinki) and after free-of-charge transportation end at Teurastamo (Työpajankatu 2, Helsinki)

Luottamuksen rakentaminen palveluorganisaatiossa – keskeinen menestystekijä? event on September 8, 2015. (August 25, 2015)

The Small Business Center of Aalto University School of Business organizes a professional training event regarding role and influence of trust in service organizations in the city of Kuopio on September 8. Aalto Service Factory Business Collaboration Manager Minna-Kaarina Forssén will be the guest speaker of the event. The event is free of charge for everybody interested, but it will be also held only in Finnish. Registration is required by September 4.

More information and registration>>> (In Finnish)

Date and Time: September 8, 2015. 8:30 am – 10:00 am
Place: Hall B-2019, Technopolis (Microkatu 1, Kuopio)

Seminar for Researchers: Meet the Editors in Logistics and Supply Chain Management on August 12 (August 5, 2015)

Time: Wednesday August 12, 2015 at 9.15-10.45
Venue: Aalto University School of Business, Runeberginkatu 22-24, Helsinki. Chydenia building room G-112 PWC

You are warmly welcome to the seminar of the top Editors and Journals in logistics and supply chain management: Lisa Ellram – Journal of Supply Chain management, Beverly Wagner – Supply Chain Management: International Journal, and Stan Fawcett – Journal of Business Logistics.

Seminar starts with presentations of each Editor, followed by plenty of time for questions and discussion.

Register by sending your name and institution information to


Seminar is supported by ASF

Editors’ bios:

Lisa Ellram

Professor Lisa M. Ellram (Marketing) is the James Evans Rees Distinguished Professor of Supply Chain at The Farmer School of Business, USA. Dr. Ellram teaches courses in Logistics Management and Supply Chain Management. She is co-author of Logistics Management: Enhancing Competitiveness and Customer Value (, 2015, and five other books. Her research interests include offshore outsourcing, services supply chain management, sustainable supply chain management and all areas of supply chain cost management.

Professor Ellram has published in a wide variety of academic journals including California Management Review, Supply Chain Management Review, Journal of Operations Management, Journal of Business Logistics, Decision Sciences Journal, Journal of Supply Chain Management and Journal of Greener Production. She is currently co-editor-in-chief of the Journal of Supply Chain Management.

Beverly Wagner

Reader, Dr Beverly Wagner from University of Strathclyde, Business School, UK, is Editor-in-Chief of Supply Chain Management: An International Journal and serves on the Editorial Board for a number of journals including European Business Review and International Journal of Operations and Production Management.

She is currently Director of the Department’s highly-successful postgraduate MSc programmes in International Marketing, Marketing and International Tourism Management. Her research interests are related to supply chain management and innovation management with a focus on inter and intra firm collaboration. She is also interested in the use of social network techniques to better understand these complex relations. This has led to incorporation of this technique in a project investigating implementation of shelf-ready packaging and its impact on the supply chain.

Stan Fawcett

Stan Fawcett is Professor and John B. Goddard Endowed Chair in Global Supply Chain Management at the Weber State University, USA. His research and teaching emphasizes collaboration and supply chain strategy in today’s global market. Areas of focus include enablers and impediments to relational business models, trust-enabled buyer-supplier relationships, collaborative innovation, customer engagement, performance measurement, and global network design.

Professor Fawcett has published over 130 articles in a wide variety of academic journals including Decision Sciences Journal, Entrepreneurship: Theory and Practice, Journal of Business Logistics, Journal of Finance, Journal of Supply Chain Management, International Journal of Logistics Management, International Journal of Physical Distribution and Logistics Management, International Journal of Production Research, and International Journal of Operations and Production Management.  He is currently co-editor-in-chief of the Journal of Business Logistics.

Still Time to Register for “First Morning 2.0″ (April 29, 2015)

How experimental methods can be utilized in distributed design collaboration? Technical, service or business ideas can be communicated with idea films.

Welcome to participate to “First Morning” on Tuesday the 12th of May at 9-12. The event will take place in Kino Andorra in Helsinki and virtually online. There is a limited amount of seats in the live events so please register soon! However, we will be streaming the event online so there will be room for everyone interested.

  • 9.00 Coffee & breakfast
  • 9.30 Welcoming words
  • 9.45 “Kone Access Card” -idea lm & industry insights, Ari Hänninen / Kone
  • 10.15 “Creative, Experimental and Distributed”, Mikko Sääskilahti & Reetta Maila / Aalto
  • 10.30 “Future Hospital” -idea film, Kyamk University of Applied Sciences
  • 10.45 “Levels of Innovation Video Pitch”, Idearun team / Aalto university
  • 11.15 “Concept Film”, ABB Marine
  • 11.30 Interaction quarter

The event will be organised by Idearun research project which focuses on how distributed innovation work can be upgraded to its full potential by emphasizing prototyping, utilization of film methods and gaming, particularly in order to enhance the communication during the development process.

“First Morning”, Tuesday May 12, 2015, 9.00-12.00
Kino Andorra, Eerikinkatu 11, Helsinki / virtually online

Registration deadline is already May 5, 2015. Please register here>>>

With & For Produces New Doctoral Dissertations (April 27, 2015)

This spring Aalto Service Factory thematic group Service Design with and for Citizens – or With & For for short – has produced two new doctoral candidates ready defend their doctoral dissertations.

Aalto Service Factory alumna, Katja Soini, will defend her dissertation on the topic of Facilitating Change: Towards resident-oriented housing modernisation with collaborative design at the Aalto University School of Arts and Design on May 8, 2015. In her dissertation Soini will examine how collaborative design methods can be used to improve service experience for various stakeholders in housing modernization projects.

The day after Soini’s defence M.Sc. (Tech.) Antero Hirvensalo will defend his dissertation Inter-organizational knowledge creation during conflict of interest – a study of interaction in a facilitated workshop at the TUAS building of Otaniemi campus. The dissertation examines the facilitated interaction process of knowledge creation across organizational boundaries during conflict of interest. The dissertation combines two inter-related phenomena: knowledge creating interaction between the members of different organizations, and the activity of a facilitator in guiding such interaction. The objective is to create new theoretical knowledge in the area of organizational knowledge creation where a need to examine the political process on the micro level of interaction has been identified. The objective is also to create new theoretical knowledge in the area of facilitation of knowledge creation.

More information about the two defences can be found from the current events page of Aalto Service Factory website>>>

Hard Rain Goes Aalto! Open Call for Discussion Series (April 13, 2015)

The student team behind Hard Rain goes Aalto is looking for speakers /presentations from all around Aalto for the discussion series The present we want / the futures we are building.

This discussion series will take place on September 17, as part of our public event on climate change “Hard Rain Goes Aalto”, and will serve as a platform for students, professors and guests to share their ideas and current projects for creating change towards a better present and desirable futures. We want to know what you think, we want to know what you are already doing.

If you want to dance, perform, pitch a business idea, deliver a political speech, talk about your current research or craft project, share your views or experience on activism or do any other kind of intervention, meet new people and their projects and become part of the conversation, please send a proposal.

The main topic is: The present we want / the futures we are building.
Subtopics are: Natural resources / Economic practices / Cultural practices.

Selected projects will be sharedon the fifth floor of the Arabia campus in the Node space, alongside a cross-disciplinary exhibition on global warming, featuring the work and research from the six schools of Aalto University.

More information and submission guidelines>>> (below open call for exhibitions)

Read more about Aalto University and its factories:
– Aalto University

– Media Factory

– Design Factory

– Health Factory


Aalto University Service Factory

Virpi Kristiina Tuunainen
+358 50 589 7541

Jussi Nykänen
+358 50 371 3485

Minna-Kaarina Forssén
Business Collaboration Manager
+358 50 407 1430

Esko Penttinen
Research Manager
+358 40 575 4520

Mikko Heiskala
Education Manager
+358 50 387 8152