Current Events

April 24, 2014. Insight on IT Trends and Strategic Alignment Seminar,

ACIO research project, Aalto Service Factory and Real-Time Economy organize two sessions by Jerry Luftman on IT trends and strategic alignment on April 24 and April 25. This session on April 24 is geared towards a practitioner audience:

Insight on IT Trends and Strategic Alignment – Topical Issues for ICT Practitioners and Industry Leaders

Including Finland vs. Global results on IT trends 2013

Guest Speaker: Professor Jerry Luftman

Dr. Jerry Luftman’s career includes strategic positions in management (Information Technology, university, and consulting), management consulting, Information Systems, and education; his experience combines the strengths of practitioner, consultant, and academic. Dr.Luftman’s proficiency in business-IT alignment and trends in IT, eighteen books, published research, consulting, mentoring, and teaching/speaking engagements further exemplify his expertise and leadership in his field. After a notable twenty-two year career with IBM, he had an exemplary career for almost twenty years as Distinguished Professor, and founder and Associate Dean of the Stevens Institute Information Systems programs.

The event is free of charge but requires a Registration>>>

Date & Time: April 24, 9:00-12:00
Place: Aalto University, TUAS Building, Auditorium TU1 (Otaniementie 17, Espoo)
April 25, 2014. The State of IT Management Research and Latest IT Trends Seminar,

ACIO research project, Aalto Service Factory and Real-Time Economy organize two sessions by Jerry Luftman on IT trends and strategic alignment on April 24 and April 25. This session on April 25 is geared towards an academic audience:

The State of IT Management Research and Latest IT Trends – Findings between Finland and Global Surveys

Guest Speaker: Professor Jerry Luftman

Dr. Jerry Luftman’s career includes strategic positions in management (Information Technology, university, and consulting), management consulting, Information Systems, and education; his experience combines the strengths of practitioner, consultant, and academic. Dr.Luftman’s proficiency in business-IT alignment and trends in IT, eighteen books, published research, consulting, mentoring, and teaching/speaking engagements further exemplify his expertise and leadership in his field. After a notable twenty-two year career with IBM, he had an exemplary career for almost twenty years as Distinguished Professor, and founder and Associate Dean of the Stevens Institute Information Systems programs.

The event is free of charge but requires a Registration>>>

Date & Time: April 25, 9:00-12:00
Place: Aalto University, Computer Science building, room T3 (Konemiehentie 2, 02150 Espoo)
May 16, 2014. Product Design Gala 2014 @ Aalto Design Factory,

Are business, design, engineering or innovations close to your heart?

If yes, or even if this is not the case (yet), you are more than welcome to join the annual Product Design Gala and fall in love with the results of our interdisciplinary Product Development Project -teams!

The teams have been working hard for the whole year to complete their design challenges given by industrial companies and other collaborating parties. In the public exhibition, you'll have the possibility to get familiar with the teams as well as with their amazing prototypes. So save the date and see you in May!

This year the teams were sponsored by the following companies: ABB Marine, FIMA, Genano, KONE, Nokia, Norpe, Philips, RAY, SAKO, Vaisala & Wärtsilä.

In addition we have one student team working on their own idea, Team Bed Bug Kill, and another one is collaborating with the New Children's Hospital-project. Also we are happy to welcome three international teams from Graz, Austria to present their projects!

Schedule
09.00 Doors open - the exhibition starts!
13.00 Couple of chosen presentations @Stage
17.00 The exhibition ends.

More details concerning the Gala and this year's projects, you'll find from the PdP website and Facebook.

Welcome!

All you need is Love, Design, Business and Engineering!

Date & Time: May 16, 2014. 9:00-17:00
Place: Aalto Design Factory, Betonimiehenkuja 5, 02150 Espoo, Finland
May 20, 2014. CERS 20th Anniversary Celebration Seminar,

For twenty years Centre for Relationship Marketing and Service Management (CERS) has been pioneering service research. It is time to celebrate our journey by having a look into the next step in service thinking. Welcome to our 20-year anniversary seminar!

Professor Bo Edvardsson gives a platform for exploring how to think about new service innovation opportunities. Digital and mobile design industry expert and Aalto Service Factory business advisory board chairman Christian Lindholm shares his experience and views on the current developments in technology innovations. Customer experience expert Phil Klaus leads the interactive workshop about the complexities and possibilities around customer experience, and entrepreneur Christian Aspegren presents how to drive change for innovations with an ecosystem model.

In the expert panel we will dive into challenges of creating new business innovations. The panel is moderated by Mika Raulas, one of Finland's leading experts on the impacts of digitalisation in business. The panelists represent both academic and practical experience in the service field.

Please, find the complete list of participating speakers here>>>

Date & Time: May 20, 2014. 12:00-17:00
Place: Hanken School of Economics (Arkadiankatu 22, Helsinki)
June 5, 2014. Palvelumuotoilu 2020 @ Namu Food & Lounge,

Note: this event is intended for a Finnish-speaking audience.

Why and how service design creates strategic competitive advantage? What kind of skill sets future will require? This event provides interesting keynote speeches, interactive business case clinics, networking opportunities and critical debate about the benefits and drawbacks of service design in a talk show format. Among others the event involves following persons: Juhani Pekkala (CEO, Finnish Commerce Federation), Ilkka Halava (researcher; CEO, Prime Frontier & Future Works), Riitta Partanen-Jokela (Director of Service Development, Kone) and Anton Schubert (Head of Design Competence, Futurice).

More information and registration>>> (in Finnish)

Date & Time: June 5, 2014. 9:00-17:00
Place: Namu Food & Lounge, Makkaratalo 3rd floor, Kaivokatu 6, Helsinki

The event is organized by Laurea Leppävaara and Finnish Service Alliance
September 11-13, 2014. 24th Annual RESER Conference,

VTT Technical Research Centre of Finland will host the annual RESER conference of 2014 in Helsinki. RESER conference is a multidisciplinary forum, where researchers in economics, geography, sociology, management, marketing and many other disciplines meet to share the latest advances in research on services. The doctoral colloquium related to the conference will be hosted by Department of Industrial Engineering and Management of Aalto University.

The conference main theme, "Services and New Societal Challenges: Innovation for Sustainable Growth and Welfare", highlights that services are embedded in the development of the present society. Service sectors and activities form an increasing share of today’s economies, and the success of new technologies creates and needs services. Solutions to the biggest societal challenges require systemic innovations, but also these innovations often manifest themselves as new or improved services.

The six main themes for the conference will be:

1. Social innovations and system innovations in services
2. Tackling the ‘unknown’: towards more agile innovation processes in services
3. Co-creation of value as the basis for business models
4. New service opportunities provided by technological development
5. Services internationalization and ‘glocalization’: the new geography of services
6. Services and innovation in developing economies (track supported by REDLAS)

Stay tuned for more information from the conference website.

Date & Time: September 11-13, 2014
Place: Finlandia Hall (Mannerheimintie 13 e, 00100 Helsinki, Finland)

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Aalto University Service Factory

Virpi Kristiina Tuunainen
Director
+358 50 589 7541
virpi.tuunainen(at)aalto.fi

Jussi Nykänen
Coordinator
+358 50 371 3485
jussi.nykanen(at)aalto.fi

Minna-Kaarina Forssén
Business Collaboration Manager
+358 50 407 1430
minna-kaarina.forssen(at)aalto.fi

Esko Penttinen
Research Manager
+358 40 575 4520
esko.penttinen(at)aalto.fi

Mikko Heiskala
Education Coordinator
+358 50 387 8152
mikko.heiskala(at)aalto.fi

Jung-Joo Lee
Academic Community Director
+358 50 466 9799
jung-joo.lee(at)aalto.fi