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Aalto Service Factory develops leading edge education for competencies in service innovation, service design, service systems, business and engineering. ASF coordinates four master’s programs and the Service Design specialization area. The coordination involves creating joint course elements as well as a set of elective course modules enabling students to build multidisciplinary program combinations matching their own goals.

Master’s programs:

M.Sc. Programme in Information and Service Management (ISM), Aalto BIZ

The Master’s Degree Program in Information and Service Management (ISM) offers interdisciplinary education with a wide perspective on managing global and increasingly electronic business operations. ISM focuses on the skills of management and analysis of information and innovative new services. To master this rapidly developing field, the program offers students the know-how to efficiently manage and develop business processes using information systems and networks. Website >>>

M.Sc. Programme in Service Design and Engineering (SDE), Aalto SCI

The Master’s Degree programme in Service Design and Engineering aims at providing the students with a solid basis on designing and engineering services, starting from the open innovation and technical viewpoints, and proceeding all the way to relevant business, behavioural, legal and societal aspects. It includes both consumer and enterprise aspects of service creation and operation and promotes the key enabling approaches for future services, including open standards and service-oriented computing both via lectures and design and implementation activities. Website >>>

M.Sc. Programme in Service Management and Engineering (SME), Aalto SCI

The Master’s Degree Programme in Service Management and Engineering aims at providing the participants with a solid basic knowledge on the key issues of the field. It focuses on service design and production with the help of information and communication technologies. The programme places emphasis on customer involvement and productive assets; its lectures, design and implementation are designed to promote a systemic and interactive view of services. Website >>>

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